Archive for the ‘The Consumer’Category

Telstra: The Final Letdown?

Ass face

Big business is such a complex beast of many heads and separate brains. One head speaks to the public, selling wares and providing the Ryan Gosling-esque white toothed grin of confidance. Another is the elusive, complex and often brilliant mastermind, finding solutions and planning new creations. They don’t often speak to each other and this often shows. So continues the drama with Telstra that began months ago. Read the rest of this entry →

21

12 2011

Telstra Speed Test

Speed TestAs a bit of a follow up to my ongoing drama with Australia’s premium mobile communications provider, Telstra, I’ve done a couple of tests.

I’d said that we’d moved from another carrier to Telstra to fix the issues that we’d had with poor coverage – but alas the issues have continued – only this time we’re paying a premium for it. At this point I may be acting like a dog with a bone but the solutions offered have been both less than appealing as well as seriously insulting. Read the rest of this entry →

12

12 2011

Should Whaling’s Gain Cause Japan Pain?

Boy I’m getting into an aggravated and militant mood. Yesterday it was Telstra and their unwillingness to assist a customer and today it’s the Japanese and those infernal whalers. I’m all about the grrr at the moment. So what’s got me riled this time?Whaling Boycott?

Well as it turns out, at least according to the Sea Shepherd captain when interviewed on The Project and in this The Age article, the Japanese government is handing over $28.5 million dollars to support the Japanese whaling fleet. This money had been slated to be spent on the recovery efforts post Japan’s March natural disasters. Read the rest of this entry →

08

12 2011

Telstra and the Black Hole. Frypan to Dog Poo.

Boy, when you jump out of the fry-pan you sure as heck can land in the dog poo. And that, my dear friends, is where you find us at the moment. In the dog poo. Confused? Me too. Let’s take a walk and have a chat about it. From my side of things. Biased and slightly apologetic.Black Hole Coverage

It all began some time ago with a house move. A move on to a hill. Our then mobile phone provider, we’ll call them 4 to maintain their anonymity, appeared to offer little or no coverage at our suburban home. Undaunted we fought them in the trenches and open fields until the spectre of the telecommunications ombudsman smote them. When the smoke had cleared we found that we’d been released to continue our mobile journey across to our savior. The bringer of coverage. The charger of premium prices. But that was okay with us, for coverage is what we desired. End dramatic monologue. Read the rest of this entry →

07

12 2011
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